Customers

Proof in performance, not course completion.

The world's leading service-first brands trust Atiom to prepare their frontline — from global hotel groups to facility services. They didn't need another tool that tracks who finished a module. They needed to know the brand promise shows up on every shift.

Accor IHG Hotels & Resorts Minor Hotels Compass Group
The reach

One platform, behind the frontline of the world's best-known brands

80,000
frontline professionals using Atiom today
Atiom, stated impact
2.5 ×
increase in loyalty sign-ups
Atiom, stated impact
90 %
employee NPS across active teams
Atiom, stated impact

Who uses Atiom?

Atiom is used by leading service-first brands — global hotel groups including IHG, Accor, Minor Hotels and Ennismore, and facilities-management leader Compass Group — to prepare their frontline teams and turn brand standards into daily performance across every site and region.

Outcomes with names and faces

What changed when leading groups put Atiom into practice

Two deep dives — read the Accor story and the Compass story.

Accor hotel lobby with a frontline team member welcoming guests
Loyalty enrolment
2×
81% at Atiom properties vs 41% without (Pacific region).
Accor × Atiom · published case study
A chef cooking at an open kitchen in an IHG luxury hotel restaurant
Consistency
"The daily habits mean our standards are consistent across the whole property."
Anil Pathak · Regional Director of Operations, SEA & Korea — IHG
A hotel concierge welcoming guests on a garden path
Brand standards
"The launch of Atiom in our hotels has been a key enabler in reinforcing our brand standards."
Craig Cochrane · Chief People Officer — Minor Hotels
Hotel lobby with a frontline team welcoming arriving guests
Featured customer story

Loyalty enrolment doubled across the Pacific

A four-week launch across Southeast Asia, expanded to 40+ brands and 1,000+ hotels across APAC and MEA — turning a brand standard into a daily habit on every front desk.

81 %
enrolment at Atiom properties
vs 41% without Atiom
Accor × Atiom · loyalty enrolment rate, Pacific region (published case study)
"Atiom's platform has been a game changer for Accor — driving positive behaviours and increasing loyalty enrolment."
Kerry Healy · Chief Commercial Officer — Accor
Read the Accor story
A Compass Group catering team preparing to a safety standard in a commercial kitchen
Featured customer story · Beyond hotels

Frontline safety, from policy to same-shift execution

In facilities management, Compass Group Singapore turned safety standards into a daily habit across 70+ business units — proof that the gap exists, and closes, well beyond hospitality.

50 %
fewer lost-time injuries
year on year, across 70+ business units
Compass Group Singapore × Atiom · 2022 programme data
Read the Compass story
The brands that run on Atiom

Standards held to, property by property

From global groups like IHG, Accor, Minor Hotels, Ennismore and Compass Group to the brands they run, day to day.

InterContinental Hotels & Resorts
Sofitel
Raffles
Holiday Inn
Crowne Plaza
Fairmont
Pullman
Novotel
Mövenpick
Swissôtel
NH Hotels
Grand Mercure
Ibis
Anantara
Ennismore
Awards & recognition
The EdTech Awards — Cool Tool finalist 2023
Travel Daily Media Travel Trade Excellence Awards 2024
As featured in
The Straits Times
Arabian Gulf Business Insight
Arabian Business
Hotelier
Travel Daily Media
PhocusWire
BFM 89.9 The Business Station
e27
MSN
Money FM 89.3
See it on your floor

See what changes at brands like yours.

Book a 30-minute walkthrough tailored to your operation. We'll show you how leading service-first brands prepare their frontline and turn brand standards into daily performance, across every site.

No commitment. No slides. Just a conversation about your operation — tell us where you are and we'll reply within a day.

Request a demo

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